Frequently Asked Questions

1. How often should I poor bleach down my drain line?

You should mix half a cup of bleach with a pint of water and poor down main drain line every third month.

2. How often should I change my filter or filters?

Changing your filters should be done monthly to prevent your system from getting dirty it is not used to protect you from allergens.

3. What kind of filters should I use?

Normally filters should have a rating of five merv or less.

4. Do allergen filters work?

Yes and no allergen filters do collect smaller particles floating in the air but restrict air flow to the unit which may cause system to work harder and prematurely over exert the motor.

5.Why is my house dusty even when I change my filters?

Due to high velocity of air being pulled through your indoor unit causes more dirt to pass through your doors and windows if not properly sealed.

6. What should I set my thermostat at when I am gone during the day or on vacation?

Never turn your system off raise temp in the summer to keep a twenty degree difference between outside air and inside air. For example if we have temperature of one hundred degrees outside you should raise your thermostat to around eighty degrees during the day. During Winter months on a 50 degree day set thermostat around 65 degrees.

7. What kind of thermostat do you recommend?

Honeywell 5-2 programmable thermostat. That way you can program thermostat to stay at twenty degrees difference during day time and program it to turn on to your comfort one hour before you arrive home.

8. Should I have my duct cleaned?

We do not suggest duct cleaning for the simple reason it can tear the inside liner of your duct liner and expose fiberglass insulation into your home.

9. How often should I service both my ac and heater?

We suggest to have your ac serviced twice a year and your heater once a year.

10. Why should I have my ac serviced twice a year?

Here in Central Texas we go over two thousand hours of cooling time which is like driving your car fifty thousand miles and we do not know if we will be using our ac during the winter months so that's why we service the ac during the heater check.